Ask in the forum
We have an official online support forum for SimplChat video chat at avchathq.com/forum where our team members hang out answering questions.
To contact support please go to your client area and use the Request Support button.
You recieved your unique link to your client area when you purchased SimplChat.
Depending on when you send us the request you might catch us in the office and have your support request answered irght away, if not you should expect an answer in 1 business day max.
Read the documentation
SimplChat documentation is available at simplchat.com/documentation.